Cookies policy
To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.
Remembering information you’ve given (eg your postcode) so you don’t need to keep entering it.
Measuring how you use the website so we can make sure it meets your needs.
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.
To delete or reject cookies
You can manage the cookies stored on your computer, or turn them off completely through your browser setting, although this may affect your experience on our website or even prevent you from using certain features.
To manage cookies, visit your browser settings and edit the options available. If you would like to learn more about cookies, including how they have been set and how to manage them, visit https://www.allaboutcookies.org/
Personal data
Personal data (i.e. information which could identify you) submitted to us, for example in response to an enquiry, will only be used to respond to your feedback. We will not pass it on to any third party (including other councils, Government departments or agencies) without your consent.
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.
The following cookies are set by Google Analytics and are classed as ‘persistent’ as they are stored for a considerable time on your computer, but they only track your visits to londoncouncils.gov.uk and not any other sites you visit before or after:
| Name | Purpose | Expires |
| _utma | Tracks number of visits to the site and times of first and last visits | 2 years |
| _utmb | Timestamps entry to a site | 30 minutes |
| _utmc | Timestamps exit from a site | When you close the browser |
| _utmx | Optimiser | 2 years |
| _utmxx | Optimiser | 2 years |
| _utmz | Store information on how the site was reached (such as via organic search) | 6 months |
More information about Google Analytics.